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Improving Education for Individuals with Visual Impairments.

Exciting Opportunity for Blind or Low Vision MBTA Customers

Research Opportunity: We encourage consumers and graduate scholars to learn more!

The MBTA Department of System-Wide Accessibility is pleased to invite our blind or low vision customers to participate in an exciting new study on the use of an indoor wayfinding system called PERCEPT. Developed at UMass Amherst, PERCEPT uses Bluetooth beacon technology to assist people who are blind or have low vision in navigating unfamiliar and/or complex environments smoothly and independently. Study participants will be able to download the PERCEPT app to their smartphone for free and use it to navigate the MBTA's North Station, providing evaluation and feedback at their own convenience. For more information on this study and how to enroll, see the attached flyer or contact James Schafer at

In addition to the PERCEPT project, SWA is excited to be working on a number of upcoming initiatives directly benefitting our blind or low vision customers. For example, the T will soon be launching a partnership with the popular app-based service Aira, connecting people who are blind or have low vision with trained agents that provide visual descriptions of their environment. From these high-tech innovations, to tactile wayfinding in our stations, to our new Automated Fare Collection system--we are looking for participation and feedback from our blind or low vision customers to make sure we're getting the job done right.

If you are interested in becoming involved with these or any future initiatives, we'd love for you to get in touch by e-mailing Your expertise is our greatest resource--we can't wait to hear from you!

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